Frequently Asked Questions
Everything you need to know about our premium stationery and home storage solutions.
What is the standard shipping time for orders within the US?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy for Semikolon products?
We offer a 30-day return policy for unused items in their original packaging. Please contact our customer service team to initiate a return and receive a prepaid shipping label.
Are Semikolon products acid-free and archive-safe?
Yes, our heritage line of photo albums and scrapbooks are made with premium, acid-free paper to ensure your memories are preserved without yellowing or degradation over time.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to cancel or modify an order, please contact us within 1 hour of placement and we will do our best to accommodate you.
Do you offer international shipping outside of the United States?
Currently, Semikolon.us exclusively serves customers within the United States. For international inquiries, please visit our global website or contact a local authorized retailer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.